This privacy policy applies to the website www.timonhotel.com (hereinafter, the Website).
Please read it carefully. It contains important information regarding the processing of your personal data and the rights granted to you by current regulations on the matter.
We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have any questions or require clarification regarding our Privacy Policy or your rights, please contact us through the channels indicated below.
You declare that the data you provide to us, now or in the future, is correct and truthful, and you undertake to inform us of any changes to it. If you provide personal data of third parties, you undertake to obtain the prior consent of the affected parties and to inform them about the content of this policy.
In general, the fields in our forms marked as mandatory must necessarily be completed to process your requests.
- Who is responsible for processing your data?
Unless specifically stated otherwise, the data controller for the data collected on this Website is Evolución Informática Hotelera S.L. (hereinafter, Timón Hotel), C/ Ter, núm, 23, 1ª planta, Polígono de Son Fuster, 07009 Palma (Illes Baleares), Email: info@timonhotel.com
- For what purposes will we process your data and on what legal basis?
Customer and user relationship management: We process the data that our customers and users provide in their inquiries to address their requests and to provide the contracted services.
These processing activities are necessary for the execution of the contract or for the application of pre-contractual measures at the request of the data subjects.
Statistical and quality management purposes: In order to evaluate and manage the quality of our services and products, we process data related to your suggestions or recommendations and website browsing data, e.g., IP address, weblogs, pages visited, or actions performed on the Website (+ info in our cookie policy).
These processing activities are based on our legitimate interest to evaluate and manage the quality of the website and our services. In balancing this interest against your rights and freedoms, it has been determined that the processing has a limited impact on the privacy of data subjects, corresponds to their reasonable expectations, and does not pose significant threats.
Sending commercial communications and managing distribution lists: We process the identification and contact data provided by our customers and individuals who sign up for our distribution lists to send them communications related to our activities, products, and services.
These processing activities are based on the consent requested from you. Withholding or withdrawing your consent does not affect the execution of the order or the provision of contracted services.
You may unsubscribe from commercial processing at any time by activating the mechanism provided for this purpose in our communications or by sending an email to: info@timonhotel.com
- To whom may we disclose your data?
Your data will only be disclosed to third parties due to legal obligation, with your consent, or when your request implies such disclosure.
- How long will we retain your data?
In general, we retain your data for the duration of your relationship with us and, in any case, for the periods stipulated in applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address any potential liabilities arising from the processing. We will delete your data when it is no longer necessary or relevant for the purposes for which it was collected. Browsing-related information will be deleted once the web connection has ended and statistics have been compiled. Data processed for commercial purposes will remain valid until you request its deletion.
- What are your rights?
You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access it. You may also request that your data be rectified when inaccurate or completed when incomplete, as well as request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the restriction of the processing of your data. In such a case, we will only process the affected data for the establishment, exercise, or defense of claims or for the protection of the rights of other individuals. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will cease processing the data unless there are compelling legitimate grounds that override your interests or rights and freedoms, or for the establishment, exercise, or defense of claims.
Likewise, and under certain conditions, you may request the portability of your data to be transmitted to another data controller.
You may revoke any consent you have given for certain purposes, without affecting the lawfulness of processing based on consent prior to its withdrawal.
To request to unsubscribe from commercial processing, you can send an email to the following address: info@timonhotel.com
You also have the right to lodge a complaint with a data protection authority.
To exercise your rights, you must send us a request accompanied by a copy of your national identity document, or other valid document that identifies you, by postal mail or email, to the addresses indicated in the section “Who is responsible for processing your data?”
You can obtain more information about your rights and how to exercise them on the website of the Spanish Data Protection Agency at www.aepd.es